Privacy Policy

This Privacy Policy describes how TIGIDA collects, uses, and protects your personal information when you visit or make a purchase from our store.

By using our website or placing an order, you agree to this Privacy Policy.

1. Information We Collect

When you place an order or contact us, we may collect the following information:

• Full name

• Phone number

• Delivery address (city, neighborhood)

• Order details (product, size, quantity)

⚠️ We do not collect or store credit/debit card information, as all orders are processed using Cash on Delivery (COD).

2. How We Use Your Information

Your information is used only to:

• Process and deliver your order

• Contact you regarding order confirmation or delivery

• Handle returns, exchanges, or customer support

• Prevent fraud, fake orders, or delivery refusals

• Improve our service and customer experience

We do not sell, rent, or trade your personal data.

3. Sharing Your Information

We only share your information with:

• Delivery partners (couriers) for shipping purposes

• E-commerce service providers necessary to operate the store

All partners are required to keep your information confidential.

4. Data Storage & Security

• Your data is stored securely on our e-commerce platform and internal systems.

• We take reasonable technical and organizational measures to protect your personal information.

• Access to customer data is limited to authorized personnel only.

5. Marketing & Communication

• We may contact you via WhatsApp, phone, or email only regarding your order.

• Promotional messages are sent only if you agree.

• You can request to stop receiving messages at any time by contacting us.

6. Cookies

Our website may use cookies to:

• Improve browsing experience

• Analyze traffic and performance

You can disable cookies in your browser settings, but some features may not work properly.

7. Third-Party Links

Our website or social media may contain links to third-party platforms (Instagram, WhatsApp, etc.).
We are not responsible for the privacy practices of these platforms.

8. Children’s Privacy

Our services are not intended for children under 13.
We do not knowingly collect data from minors.

9. Policy Changes

We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page and take effect immediately.

10. Contact

For any privacy-related questions, contact us via our official channels.